🔐 Privacy Policy
This Privacy Policy defines how Carvenit (hereinafter "the Company") collects, uses and protects the information you provide when you use the website www.carvenit.com (hereinafter "the Site") and benefit from our service connecting vehicle owners with customers wishing to rent them (hereinafter "the Service").
The protection of your personal data is a priority for us. The Company therefore undertakes to guarantee that:
- Only personal data strictly necessary for the use of the Service is collected;
- This information is processed confidentially, securely and in compliance with current legislation.
The Company reserves the right to modify this Privacy Policy at any time. We invite you to regularly consult this page to ensure that you agree with any updates. If you refuse these conditions, you must stop using the Site.
This Privacy Policy is effective from June 20, 2025.
Why do we collect your personal data?
The Service offered by our platform allows any user to search and book a vehicle from car rental professionals. The collection of certain data is essential to:
- Organize the connection between users and rental agencies;
- Enable the smooth running of booking, delivery or vehicle collection;
- Offer a smooth and personalized user experience.
What data is collected?
When using the Site, you may be required to provide certain personal information, including:
- First and last name
- Email address
- Phone number
- Payment information (via a secure gateway)
- IP address and browsing data (via cookies)
- Rental preferences and booking history
Some data may be collected via forms, satisfaction surveys or automatically through cookies (see dedicated section).
What is your data used for?
The collected data allows us to:
- Transmit to rental agencies the information necessary for managing your booking;
- Ensure tracking of bookings, modifications or cancellations via your personal account;
- Send you important notifications (confirmation, reminder, modification);
- Offer you personalized recommendations;
- Improve our services through anonymized internal analyses;
- Respond to your requests via our customer service.
Who has access to your data?
Your data is transmitted only to rental agencies concerned by your booking. These agencies undertake to respect the confidentiality of your information. Under no circumstances is your data sold or shared with unauthorized third parties without your consent.
Personal data processing
In accordance with Moroccan law n° 09-08 relating to the protection of natural persons with regard to the processing of personal data, you have a right of access, rectification and opposition to information concerning you.
You can exercise these rights by contacting us at the following address: contact@carvenit.com.
Any request must be accompanied by a valid identity document.
Data retention period
Your personal data is kept for a period strictly necessary to achieve the purposes mentioned above. Beyond that, it is archived or deleted in accordance with legal requirements.
Cookies
Our Site uses cookies to facilitate your navigation and optimize our services. These cookies allow:
- To remember your preferences;
- To improve the loading speed of the Site;
- To collect anonymous statistical data.
You can configure your browser to block or delete these cookies. However, some Site features may not work properly if disabled.
Security
We implement all necessary technical and organizational measures to guarantee the security of your data (secure servers, restricted access, encryption, etc.). However, no system being infallible, we recommend that you protect your credentials and inform us immediately of any fraudulent use.
Links to third-party sites
The Site may contain links to other sites. We disclaim any responsibility for their privacy policy. We invite you to carefully read the policies of the sites you visit.
Contact
For any questions regarding this Privacy Policy or to exercise your rights:
📧 Email: contact@carvenit.com
Please attach a copy of a valid ID for any request related to your personal data.