πŸ’¬ Help & FAQ

Find answers to the most frequently asked questions about car rental in Morocco.

🚘 1. How does Carvenit work?

Carvenit connects you with car rental providers across Morocco. Simply search, compare offers, and book directly on our platform.

πŸ“ 2. Where can I rent a car?

You can rent a car in major cities and airports in Morocco such as Marrakech, Casablanca, Agadir, Tangier, and more. Check availability by entering your pick-up and drop-off locations.

🧾 3. What documents do I need to rent a car?

You will typically need: β€’ A valid driver's license (held for at least 1–2 years) β€’ Your ID or passport β€’ A credit/debit card in the driver's name (for the deposit) Each provider may have specific requirements, so check their terms.

πŸ’³ 4. Is a deposit required?

Yes, most providers require a security deposit. The amount varies depending on the car and provider. It will be refunded if the car is returned without damage.

πŸ”ž 5. What is the minimum age to rent a car?

Most providers require drivers to be at least 21 years old, sometimes 23 or 25 depending on the vehicle category. Additional fees may apply for younger drivers.

❌ 6. Can I cancel my booking?

Yes, cancellation policies vary by provider. Most allow free cancellation up to 24 or 48 hours before the rental begins. Check the policy details during booking.

β›½ 7. Do I have to return the car with a full tank?

Yes, most rentals use a full-to-full fuel policy: you receive the car with a full tank and must return it the same way.

πŸ• 8. What happens if I return the car late?

Late returns may result in additional charges. If you expect a delay, please contact the provider directly as soon as possible.

πŸ›£οΈ 9. Can I drive outside Morocco?

Some providers may allow cross-border travel to specific countries, but this must be arranged in advance and may involve extra fees. Always check with the provider before booking.

πŸ“ž 10. Who should I contact in case of a problem with my booking?

You can contact Carvenit's support team through our contact page or by email at support@carvenit.com. For issues during your rental, reach out to the provider directly using their contact information in your confirmation email.

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