π¬ Help & FAQ
Find answers to the most frequently asked questions about car rental in Morocco.
π 1. How does Carvenit work?
Carvenit connects you with car rental providers across Morocco. Simply search, compare offers, and book directly on our platform.
π 2. Where can I rent a car?
You can rent a car in major cities and airports in Morocco such as Marrakech, Casablanca, Agadir, Tangier, and more. Check availability by entering your pick-up and drop-off locations.
π§Ύ 3. What documents do I need to rent a car?
You will typically need:
β’ A valid driver's license (held for at least 1β2 years)
β’ Your ID or passport
β’ A credit/debit card in the driver's name (for the deposit)
Each provider may have specific requirements, so check their terms.
π³ 4. Is a deposit required?
Yes, most providers require a security deposit. The amount varies depending on the car and provider. It will be refunded if the car is returned without damage.
π 5. What is the minimum age to rent a car?
Most providers require drivers to be at least 21 years old, sometimes 23 or 25 depending on the vehicle category. Additional fees may apply for younger drivers.
β 6. Can I cancel my booking?
Yes, cancellation policies vary by provider. Most allow free cancellation up to 24 or 48 hours before the rental begins. Check the policy details during booking.
β½ 7. Do I have to return the car with a full tank?
Yes, most rentals use a full-to-full fuel policy: you receive the car with a full tank and must return it the same way.
π 8. What happens if I return the car late?
Late returns may result in additional charges. If you expect a delay, please contact the provider directly as soon as possible.
π£οΈ 9. Can I drive outside Morocco?
Some providers may allow cross-border travel to specific countries, but this must be arranged in advance and may involve extra fees. Always check with the provider before booking.
π 10. Who should I contact in case of a problem with my booking?
You can contact Carvenit's support team through our contact page or by email at support@carvenit.com. For issues during your rental, reach out to the provider directly using their contact information in your confirmation email.